Refund policy

We currently do not offer a formal warranty but provide the following support:

• Strict Quality Check: Every device is manually inspected before shipment to ensure quality.

• Software Support: For system issues, we offer firmware downloads, tutorials, and remote assistance.

• Parts Support: For hardware issues like screen or battery damage, we can provide original replacement parts (at your cost) and replacement advice.

• No Full Device Repairs: Due to high international return costs, we do not offer full device repair. If the defect is severe and non-repairable, we will offer partial refunds based on usage condition.

For any after-sales issues, please contact us via the contact information at the bottom of our website.